Privacy policy
Privacy Policy
Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how your personal information is collected, used, and disclosed under certain circumstances. It also outlines the procedures we follow to protect your information and the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting our website, whether directly or through another website, you agree to the practices described in this Privacy Policy.
Protecting your information is very important to us. Therefore, your name and any other information relating to you will only be used in accordance with this Privacy Policy. We will collect information only when necessary or when it is directly relevant to our dealings with you.
We will retain your information in accordance with applicable laws or for as long as necessary for the purposes for which it was collected.
You may browse our website without providing any personal information. Your identity will remain anonymous throughout your visit unless you have an account and log in using your username and password.
1. Information We Collect
We may collect your personal information when you place an order through our website.
We collect, store, and process the information necessary to process your purchases, respond to any future claims, and provide our services to you. The information we collect may include, but is not limited to, your name, gender, date of birth, email address, billing address, shipping address (if different), phone number, payment details, and payment card information.
We use the information you provide to process your orders and deliver the products and services you request. We may also use this information to manage your account, verify financial transactions, audit data downloads from our website, identify visitors, improve our website design and content, and customize the website for users.
We may conduct demographic research and provide useful information regarding products and services, provided that you have not objected to receiving such communications.
We may contact you by email with information about products, services, or promotional offers if you choose to receive such communications. You may unsubscribe at any time.
We may provide your name and address to a third party solely for the purpose of delivering your order (for example, a courier or supplier).
For security reasons, we may store information relating to your orders but may not be able to retrieve it directly. By logging into your account, you can access your personal information and order history. You are responsible for maintaining the confidentiality of your account credentials. We are not responsible for any misuse of your password unless it results directly from our negligence.
Other Uses of Your Personal Information
We may use your personal information for surveys and marketing research, subject to your consent, for statistical purposes while maintaining complete confidentiality. You may withdraw your consent at any time.
We do not disclose your survey responses to any third party. Your email address will only be disclosed if you choose to participate in competitions. Survey responses are stored separately from your email address.
We may send you information about our company, our website, our products, promotions, newsletters, or those of our affiliates or partners. If you no longer wish to receive these communications, you may click the "Unsubscribe" link included in any promotional email, and we will stop sending such communications within seven business days after receiving your request.
We may also use anonymous information for statistical purposes, including verifying users' locations, monitoring website traffic, tracking links within emails, and providing aggregated anonymous data to third parties such as publishers. This information cannot be used to identify you personally.
Competitions
For any competitions we organize, we use your information to notify winners and announce promotional offers.
Additional terms and conditions for each competition will be provided separately where applicable.
Third Parties and External Links
We may transfer your information to companies within our group, our agents, contractors, or service providers to assist us in providing services in accordance with this Privacy Policy.
For example, we may share your information with third parties involved in delivering products, processing payments, conducting marketing research, compiling statistics, supporting customer service, or preventing fraud and reducing credit risks.
If our business or part of it is sold, we may transfer our databases, including your personal information, to the new owner.
Except as described in this Privacy Policy, we will not sell, disclose, or share your personal information with third parties without your prior consent unless required by law or necessary to fulfill the purposes outlined in this Privacy Policy.
Our website may contain advertisements or links to third-party websites. We are not responsible for the privacy practices or content of those websites, nor are we responsible for how third parties use your information once it has been shared in accordance with this Privacy Policy.
2. Cookies
Accepting cookies is not a requirement for visiting our website. However, certain features, including the shopping cart and checkout process, may not function properly without cookies.
Cookies are small text files that allow our server to recognize your computer as a unique user when you visit certain pages. Your browser stores these files on your device.
Cookies may be used to recognize your Internet Protocol (IP) address, helping save time while browsing or revisiting our website.
We use cookies solely to improve your browsing experience, such as remembering your identity while updating your shopping cart without requiring you to repeatedly enter your email address.
You may configure your browser to reject cookies; however, doing so may limit the functionality of the website.
Our cookies do not contain personal or sensitive information and are free from viruses.
This website also uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze how visitors use the website. Information generated by cookies, including your IP address, may be transmitted to and stored on Google's servers in the United States.
Google uses this information to evaluate website usage, prepare reports for website operators, and provide other services relating to website activity and internet usage.
Google may disclose this information to third parties if required by law or where third parties process the information on Google's behalf.
Google will not associate your IP address with any other data held by Google.
You may disable cookies through your browser settings, but doing so may prevent you from using certain features of this website.
By using this website, you consent to Google's processing of your data as described above.
3. Security
We use appropriate security technologies and procedures to prevent unauthorized access to, loss of, misuse of, or destruction of your information.
When collecting data through our website, your personal information is stored on secure servers protected by firewall systems.
Where payment card information is processed electronically, we use encryption technologies such as Secure Socket Layer (SSL).
Although we implement strong security measures, no method of electronic transmission or storage is completely secure.
We strongly recommend that you do not send complete credit or debit card details via unencrypted email.
We maintain physical, electronic, and procedural safeguards to protect your personal information.
Our security procedures may require verification of your identity before disclosing personal information to you.
You are responsible for keeping your password confidential and protecting your device against unauthorized access.
4. Your Rights
If you have concerns regarding your personal information, you have the right to request access to the personal data we hold about you.
You may request that any inaccurate or incomplete personal information be corrected free of charge.
You also have the right, at any time, to request that we stop using your personal information for direct marketing purposes.